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Ad popup

1. What is this page for?​

The Ad popup page manages promotional modal banners that appear on screen when players open the lobby website. You can upload separate image carousels for desktop and mobile viewports, configure which audience sees the popup, and set the duration (in days) the popup remains hidden when players choose not to see it again. It is designed for marketing teams promoting campaigns, tournaments, or new features.


2. Before you start​

  • Required permissions: You must be granted the 'Ad popup' permission by an administrator to access this page.
  • Prerequisites:
    • Desktop images: Recommended 1200 × 600 px (2:1 aspect ratio).
    • Mobile images: Recommended 800 × 1200 px (2:3 aspect ratio).
    • Supported file formats: PNG, JPG, or WEBP up to 5 MB per image.

3. Screen overview​

When you open this page, you will see the following key areas:

  1. Page header: Displays the page title, active status badge (Showing or Off), and subtitle.
  2. Audit bar (Page Audit): Displays the data version, updater name, updater type, and last update timestamp.
  3. General settings card (General Settings): Includes the Popup Visibility switch, Do not show duration day input, and Shown to audience selector buttons.
  4. Live preview card (What players see): Displays side-by-side previews of the popup on desktop and mobile screens, with slide navigation arrows and the "Do not show again for 7 days" checkbox mockup.
  5. Popup banners section (Popup Banners): Image upload area featuring tabs for All Devices, Desktop, and Mobile, along with dropzones and reorderable cards.
  6. Action bar (Form Action Bar): Bottom bar containing Cancel and Save buttons.

4. Search and filters​

This page does not use a data search filter. It provides device tabs within the upload section:

ToolTypeHow to useResult
Device tabsTab buttonsClick between All Devices, Desktop, or MobileToggles between viewing both upload dropzones side-by-side or focusing on a single viewport

5. Data table​

This page provides the following controls and information:

Screen components​

ItemWhat you seeMeaningBadge / Symbol
System status badgeBadge at page headerShows whether the ad popup is currently active in the lobbyGreen badge = Showing, Grey badge = Off
Popup visibilityToggle switchEnables or disables the ad popup on the websiteGreen switch = On, Grey switch = Off (Requires at least 1 image)
Do not show durationInteger number inputNumber of days the popup stays hidden after a player dismisses it with the checkboxInteger starting from 1 day (default 7 days)
Shown to3 radio selector buttonsDefines who sees the popupBlue button for selected option: Signed-in members, Visitors not signed in, Everyone
Desktop images1200 × 600 px upload boxImages displayed on computer screens2:1 aspect ratio badge
Mobile images800 × 1200 px upload boxImages displayed on phone screens2:3 aspect ratio badge
Live player previewMockup of player viewDisplays actual popup layout with close icon and checkboxDesktop and mobile containers

Buttons on this page​

ButtonLocation / StyleWhat happens when clickedNotes / Conditions
Popup VisibilitySwitch in General SettingsTurns popup display on or offRequires at least 1 image uploaded
Audience options3 buttons (Signed-in members, Visitors, Everyone)Selects target player segment1 option active at a time
Upload dropzoneDashed blue box in Popup BannersOpens file selector or accepts dragged imagesPNG, JPG, WEBP up to 5 MB each
Delete pictureRed X button on image cardRemoves the image from the popup listAvailable on all images
Image zoom (Lightbox)Click on image thumbnailOpens full-size image modalClose by clicking X or background
CancelGrey button at bottom rightDiscards all edits and restores last saved settingsEnabled only when unsaved changes exist
SavePrimary button at bottom rightSaves settings and uploads images to the live websiteEnabled only when unsaved changes exist

6. Step by step​

1. Uploading popup banner images​

  1. Go to Lobby pages > Ad popup in the left sidebar.
  2. Scroll to the Popup Banners section.
  3. Upload promotional images according to the recommended sizes:
    • Under Desktop images: Upload 1200 × 600 px images.
    • Under Mobile images: Upload 800 × 1200 px images.
  4. If uploading multiple images, drag and drop the cards to arrange their display order.

2. Configuring audience and dismissal duration​

  1. Scroll up to the General Settings section.
  2. In Do not show duration: Enter the number of days, e.g. 7 days (when a player checks "Do not show again", the popup remains hidden for 7 days).
  3. In Shown to: Select your target audience:
    • Signed-in members: Shown once per sign-in session.
    • Visitors not signed in: Shown once per site visit (ideal for sign-up promotions).
    • Everyone: Shown to all visitors and members alike.

3. Enabling and saving​

  1. In Popup Visibility, toggle the switch to On (Green).
  2. Check the What players see preview box for both desktop and mobile viewports.
  3. Click Save at the bottom right. The system displays a confirmation notification: "Ad popup updated successfully".

4. Pausing the popup temporarily​

  1. When a promotional campaign ends, return to Ad popup.
  2. Toggle Popup Visibility to Off (Grey).
  3. Click Save. The popup stops appearing on the live site while preserving images for future use.

7. Form fields and settings​

Setting / FieldRequired?What to enter / selectExampleConstraints
Popup VisibilityRequiredToggle switch (On = Showing, Off = Hidden)OnRequires at least 1 image uploaded
Do not show durationRequiredNumber of days7Integer of 1 day or greater
Shown toRequiredSelect 1 of 3 options: Signed-in members, Visitors not signed in, EveryoneEveryoneApplies to chosen segment
Desktop imagesOptionalImages for desktop computers1200 × 600 px filePNG, JPG, WEBP up to 5 MB each
Mobile imagesOptionalImages for mobile devices800 × 1200 px filePNG, JPG, WEBP up to 5 MB each

8. Popups and dialogs​

1. Full-size Image Zoom Modal (Image Lightbox)​

  • When it opens: When you click any uploaded image thumbnail in the dropzone grid.
  • What you see: A magnified view of the image against a dark background with a close button.
  • What to do: Inspect image clarity and text alignment.
  • Result: Click the close button or outside the image to return to settings.

2. Version Conflict Warning​

  • When it opens: When you click Save but another administrator saved changes to the ad popup first.
  • What you see: A warning stating that data on your screen does not match the latest system state.
  • What to do: Click reload to fetch the latest settings and images.
  • Result: The screen updates to show current settings, allowing you to edit again.

9. Statuses and badges​

Status / BadgeColorMeaningNext action
ShowingGreenAd popup is active and appears to players in the lobbyOperating normally; no action required
OffGreyAd popup is hidden from playersToggle switch on and save when ready
Needs picture warningOrangePrompt indicating at least 1 image is required before enablingUpload an image for desktop or mobile
Active audienceBlueCurrently selected target audienceInformational

10. Frequently asked questions & troubleshooting​

  • Why is the Popup Visibility switch greyed out?
    • The system requires at least one image (desktop or mobile) before the switch can be turned on. If all images are deleted, the switch turns off automatically.
  • What happens if I only upload desktop images?
    • The popup still works on mobile phones. The system automatically borrows the desktop image for mobile devices (and displays a notice in the preview: "This device has no picture of its own; the other device's is used"). However, uploading dedicated 800 × 1200 px mobile images is strongly recommended for optimal readability.
  • Which popup opens first: Ad popup or Post-login popup?
    • The Ad popup always appears first as Step 1. Once the player closes the Ad popup, any popup configured under Popup after sign-up and sign-in (such as deposit or promotions) appears as Step 2.
  • The Save button is greyed out:
    • The Save button enables only when unsaved edits exist (switching visibility, changing days, selecting audience, or adding/removing images).