Credit movements

Use this page to review every movement of site credit, including credit given to players or taken back, and credit topped up or recalled by the agent above. This page is essential for auditing credit flow and investigating balance queries for individual players.

Before you begin

• Your staff account must hold the Credit movements right to access this page.
• This is a read-only audit log. To adjust player balances or add credit, perform the action directly on the operational page, such as Deposits, Withdrawals, or the Player details page.

Screen layout

The page is organized from top to bottom as follows:

1. Header: Displays the page title Credit movements and a short summary.
2. Direction tabs: Switch between With players (credit movement with site players) and With the agent above (credit movement with the higher-level agent).
3. Summary cards (4 cards): Displays an overview of transactions according to active filters.
   • Given out (or Received in the upper agent tab): Total credit successfully given out (green icon).
   • Taken back (or Taken from us in the upper agent tab): Total credit successfully recovered (red icon).
   • Net out (or Net in in the upper agent tab): Given amount minus recovered amount.
   • Number of moves: Total transaction count (sky blue icon; displays a warning if withdrawals are waiting for review).
4. Search and filter bar: Contains the search input, advanced filters toggle, and a clear filters button.
5. Table status bar: Refresh button and the total count of matched records.
6. Movements table: Displays individual credit movement records.
7. Pagination: Controls to adjust records per page and navigate between pages.

Search and filters

Click the filter button to toggle advanced filter options:

• Search input: Type the player username, phone number, or agent short name and press Enter.
• Date range: Select a start and end date to narrow down the time window (default: all dates).
• Type: Filter by specific movement types, including:
  • All types
  • Deposit
  • Withdraw
  • Manual deposit
  • Manual withdrawal
  • Return to player
  • Withdrawal reversal
  • Withdrawal confiscation
  • Promotion bonus
  • Cancel promotion
  • Cashback claim
  • Daily cashback claim
  • Commission claim
  • Affiliate claim
  • Turnover activity claim
  • Exchange points for credit (In the upper agent tab: Add credit, Reduce credit, Top up to the limit, Take all credit back)
• Withdrawal status: Filter withdrawal records (available in the With players tab only):
  • All statuses
  • Approved
  • Waiting
  • Refused, credit returned
• Credit amount: Enter minimum and maximum amounts to filter records within a specific amount range.
• Clear filters: Reset all active filter fields to their default state.

Data table

The table displays credit movements matching the selected criteria:

Column	What you see	Description
No.	Sequence number	Row index in the table
Time / staff	Timestamp and operator name	Date and time of the transaction, and who initiated it (System, Player, or staff member name)
Player (or From)	Name and contact info	Player username and phone number (or agent name)
Type	Label badge	Type of credit transaction (e.g. Deposit, Withdraw, Promotion bonus)
Amount	Amount and directional arrow	Transaction amount • Green text with down arrow: Incoming credit • Red text with up arrow: Outgoing credit
Our credit	Dual amount display	Site balance before → after the transaction
Player's credit (or Agent's credit)	Dual amount display	Counterpart balance before → after the transaction
Status	Colored status badge	Withdrawal status (Green = Approved, Yellow = Waiting, Grey = Refused, credit returned)

Viewing details: Click any row in the table to open the full transaction detail popup.

Step-by-step procedures

1. How to check player credit history

1. Select the With players tab at the top.
2. Enter the player username or phone number in the Search input.
3. Open filters and select the required Date range.
4. Review rows in the table to audit balance changes in Our credit and Player's credit.
5. Click a row to inspect full details in the popup dialog.

2. How to audit credit received from the higher agent

1. Select the With the agent above tab at the top.
2. Pick the target Date range.
3. Check the total on the Received card and examine individual entries in the table.

Edit and create pages

This is a read-only audit screen. There are no separate create or edit pages. All credit movements are generated automatically by transactions across the CMS.

Popups and modals

Credit movement detail dialog

Clicking any row in the table opens a popup dialog displaying comprehensive transaction data:

• Top banner: Displays transaction type, timestamp, amount, and status badge.
• Our credit: Site balance before → after the move.
• Player's credit: Counterpart balance before → after the move.
• Limit: Balance limit before and after (if applicable).
• By: Name or role of the initiator (System, Player, or staff name).
• Transaction ID: Unique reference ID in the system.
• Open deposit/withdrawal button: Navigates directly to the associated deposit or withdrawal slip.
• Open player button: Navigates directly to the player's profile page.

Statuses and badges

• Green:
  • Amount with down arrow: Incoming credit.
  • Approved badge: Transaction completed successfully.
  • Given out or Received card icons: Approved totals.
• Yellow:
  • Waiting badge: Withdrawal requested by player; credit is temporarily held awaiting staff review.
• Grey:
  • Refused, credit returned badge: Withdrawal rejected, expired, or cancelled; credit has been returned to the player balance.
• Red:
  • Amount with up arrow: Outgoing credit.
  • Taken back or Taken from us card icons.
• Sky blue:
  • Number of moves card icon.

Frequently asked questions

• What to do: A transaction shows the Waiting status badge.
  Solution: Go to Finance > Withdrawals to inspect the slip and approve or reject the withdrawal request.

• What to do: The site credit balance decreased unexpectedly.
  Solution: Open the With players tab, filter by Withdraw or Manual withdrawal, and inspect which transactions deducted credit.

• What to do: Searching for a player username returns no results.
  Solution: Ensure the With players tab is active and click the clear button to reset date or amount filters.