Site credit warning

Use this page to configure early warning alerts before the site runs out of credit. The system calculates remaining credit based on the real usage pace of your players, ensuring the finance team has enough lead time to request a top-up before player deposits are blocked.

Before you begin

• Your account must hold the Site credit warning right to view this page and receive low-credit notifications.
• Editing warning hours or minimum balance thresholds requires update permission for this menu.
• To use the shortcut button to review credit history, your account must hold the Credit movements right.

Screen layout

The page is structured as follows:

1. Header: Displays the page title Site credit warning, description, and a button linking to Credit movements.
2. Credit now card (right side on desktop, top on mobile): Shows each currency wallet, warning level badge, remaining credit, daily usage rate, and estimated hours remaining.
3. When to warn section (left side): Input form for warning hours, urgent warning hours, minimum credit floor, and the Use the system's defaults button.
4. How it is counted section (lower left): Explains the calculation logic and check frequencies used by the system.
5. Action bar (bottom): Appears when settings are modified, offering Cancel and Save buttons.

Search and filters

This is a system configuration screen; there are no search bars or filter controls.

Credit now wallet information

The Credit now card provides live metrics for each currency wallet:

Field	What you see	Description
Currency and alert badge	Currency code and colored badge	Currency code (e.g. THB) with warning status: Enough (Green), Credit is low (Yellow), About to run out (Orange), Credit has run out (Red)
Credit	Amount	Current available site credit balance
Used per day	Daily rate	Average daily credit consumption based on deposit and withdrawal history
Lasts	Time estimate	Estimated hours of credit remaining. New sites without sufficient history display "No pace yet (new site)"
Last checked	Timestamp and history days	Date and time of the last system audit, along with the number of operating days evaluated

Step-by-step procedures

1. How to configure warning thresholds

1. Scroll down to the When to warn section.
2. In the Warn when the credit lasts fewer than field, enter the hours threshold to trigger standard warnings (e.g. 24 hours).
3. In the Urgent when it lasts fewer than field, enter the urgent hours threshold (must be less than the standard hours, e.g. 6 hours).
4. In the Also warn when the credit is at or under field, enter a fixed minimum balance amount to warn regardless of consumption pace (enter 0 to disable).
5. Review the simulated alert level on the Credit now card on the right, which updates live as numbers are typed.
6. Click the Save button in the bottom action bar.

2. How to restore default settings

1. Navigate to the When to warn section.
2. Click Use the system's defaults.
3. The form fields will revert to platform default parameters.
4. Click Save in the bottom action bar.

Edit and create pages

All settings are managed directly within the configuration form on this page:

Field	Required?	Input content	Example	Constraints
Warn when the credit lasts fewer than	Yes	Integer hours threshold for general warning	24	Must be an integer between 1 and 720, and greater than urgent hours
Urgent when it lasts fewer than	Yes	Integer hours threshold for urgent warning	6	Must be an integer of 1 or more, and less than general warning hours
Also warn when the credit is at or under	No	Fixed credit amount threshold	50000	Must be 0 or greater; 0 disables this threshold

Popups and modals

Version conflict dialog

If another staff member modifies and saves the credit alert settings while you are editing, clicking Save opens a conflict dialog:

• Click the reload button to refresh the screen with the latest saved configuration before making further changes.

Statuses and badges

• Green:
  • Enough badge: Credit balance is safe and well within operational limits.
• Yellow:
  • Credit is low badge: Remaining credit has dropped below the standard warning threshold.
• Orange:
  • About to run out badge: Remaining credit has dropped below the urgent warning threshold; initiate top-up immediately.
• Red:
  • Credit has run out badge: Site credit is completely depleted; player deposits will be refused by the system.

Frequently asked questions

• What to do: The Save button is disabled (greyed out).
  Solution: Verify that at least one field has been modified, and check for red error messages under input fields (e.g. urgent hours set higher than warning hours).

• What to do: The credit card displays "No pace yet (new site)".
  Solution: Set an amount in Also warn when the credit is at or under. Sites with less than 7 days of deposit history rely on the fixed amount floor until sufficient usage history is recorded.

• What to do: The site status shows Credit has run out.
  Solution: Click Credit movements at the top to inspect transaction activity, and immediately contact your upper-level agent to request an urgent credit top-up.