Notice History
1. What this page is for
The Notice History page allows staff members to review all system notifications across the active site. It covers personal notifications received by your account (including notices previously cleared from the top notification bell), notifications sent out to players, and the comprehensive catalog of every notice kind configured in the system.
2. Before you start
- Required permissions:
- All staff accounts can access the Sent to me tab and the Kinds of notice tab.
- To view the Sent to players tab, your account must have the 'Player' permission with 'View' access.
- Prerequisites:
- Keyword or subject of the notice to look up.
- Target player username (if auditing player notices).
3. Screen layout
From top to bottom, the page includes:
- Header: Displays page title Notice history and descriptive subtitle.
- Page Tabs (3 main tabs):
- Sent to me: Bell icon; shows notifications addressed to your staff account.
- Sent to players: Users icon; shows notifications sent to players (visible with Player View rights).
- Kinds of notice: List tree icon; shows system-wide notification definitions and statistics.
- Read State Cards (in Sent to me & Sent to players tabs):
- All
- Unread
- Read (with live counts displayed on each card).
- Search and Advanced Filters:
- Search input.
- More filters toggle button (Topic, Kind, Outcome, Sender, and Date range).
- Data Table: Notification records corresponding to the selected tab.
- Pagination: Located at the bottom to navigate pages and adjust rows per page (25, 50, 100).
4. Search and filters
Filters in "Sent to me" and "Sent to players" tabs
| Field / Filter | Type | Options / How to use | Result |
|---|---|---|---|
| Read State Cards | Selectable cards | Choose: All, Unread, or Read | Filters table by read/unread status |
| Search… | Text input | Type notice words (or player username in player tab) | Filters to matching notifications |
| More filters | Button | Expand or collapse advanced filter fields | Shows or hides additional filter fields |
| Topic | Dropdown | Select category (e.g. Money, Privileges, or Every topic) | Filters by high-level feature area |
| Kind | Dropdown | Populates after choosing a topic; select specific notice kind | Filters by specific notification type |
| Outcome | Dropdown | Choose: All, Done, Warning, Failed, or Information | Filters by outcome severity level |
| Caused by | Dropdown | (Player tab only) Choose: All, System, Staff, or The player | Filters by originating party |
| Date Range | Date range picker | Select start date and end date | Shows notices sent within the selected timeframe |
| Clear | Button | Click to reset all search inputs and filters | Restores full notification list |
Filters in "Kinds of notice" tab
| Field / Filter | Type | Options / How to use | Result |
|---|---|---|---|
| Search topic or text… | Text input | Type notice title or content text | Filters notice kinds catalog |
| Topic | Dropdown | Choose a feature group or Every topic | Filters catalog by topic |
| Sent to | Dropdown | Choose: Staff and players, Staff, or Players | Filters catalog by recipient audience |
5. Data table
Columns in "Sent to me" tab
| Column | What you see | Meaning | Badges / Icons |
|---|---|---|---|
| No. | Number string (e.g. 1, 2) | Row index in the list | Gray text |
| Sent | Date and time (e.g. Oct 22, 2026, 10:30) | When the notification was dispatched | Formatted date & time |
| Notice | Subject with outcome dot and preview | Notification heading and summary text | Dot: Green = Done, Orange = Warning, Red = Failed, Blue = Information |
| About | Topic pill badge (e.g. Money) | Subject classification | Rounded badge |
| Status | Read state chip | Indicates whether you have read this notice | Orange = Unread, Gray = Read |
| Actions | Action buttons | Read notice or jump to target menu | See details below |
Row actions ("Sent to me" tab)
| Button | Icon / Color | Action when clicked | Conditions |
|---|---|---|---|
| Read notice | Eye icon / Blue | Opens popup dialog with full notice body and metadata | Available on all notices |
| Open page | Arrow right icon / Blue | Navigates directly to the originating page (e.g. Deposit request) | Available when notice has an associated route |
Columns in "Sent to players" tab
| Column | What you see | Meaning | Badges / Icons |
|---|---|---|---|
| No. | Number string | Row index | Gray text |
| Sent | Date and time | Dispatch timestamp | Formatted date & time |
| Player | Player username (e.g. player_somrak) | Recipient player account | Bold text |
| Notice | Subject with outcome dot and preview | Message content sent to the player's lobby | Outcome dot (4 colors) |
| About | Topic pill badge | Subject classification | Rounded badge |
| Caused by | Sender string (e.g. System, Staff, The player) | Originating trigger of the notice | Text label |
| Status | Read state chip with read timestamp | Indicates whether and when the player opened the notice | Orange = Unread, Gray = Read (with timestamp) |
Columns in "Kinds of notice" tab
| Column | What you see | Meaning | Badges / Icons |
|---|---|---|---|
| No. | Number string | Row index | Gray text |
| Topic | Topic name (Thai & English) | Feature classification | Bold text |
| Sent to | Audience chip badges | Target recipients | Blue chip = Staff, Purple chip = Players |
| What it says | Sample text for each side | Actual text templates sent to staff and players | Bulleted text |
| Lobby tab | Player lobby tab name | Tab location where players view this notice | Text string |
| Sent in 30 days | Number count | Dispatch frequency over the past 30 days | Bold numeric count |
6. Step-by-step guides
1. Reviewing personal notifications (including cleared ones)
- Navigate to Staff > Notices from the sidebar (opens Sent to me tab by default).
- Click the Unread card to focus on new alerts.
- Notices previously cleared from the top bell icon remain permanently available in this list.
- Click the Read notice (eye icon) button on any row to open the full message text.
2. Navigating to the source page from a notice
- In the Sent to me table, find a row with an arrow button in the Actions column.
- Click the Open page (arrow right) button.
- The system navigates immediately to the relevant screen (e.g. clicking a deposit notice opens the Deposit Management page).
3. Verifying notifications sent to players
- Switch to the Sent to players tab.
- Type the player's username in the search input and press Enter.
- Check the Status column:
- Unread (Orange): The player has not yet opened this notice in their lobby.
- Read (Gray): The player has viewed the message, showing the exact date and time.
- Click View (eye icon) to read the exact message text (inspecting from this table does not mark the message read for the player).
4. Inspecting notice definitions and 30-day stats
- Switch to the Kinds of notice tab.
- Use Topic or Sent to filters to narrow the list.
- Review message templates under What it says and examine volume under Sent in 30 days.
7. Add or edit forms
[!NOTE] This is a read-only audit and notification log. There are no forms for manually creating or altering notice records.
8. Popups and dialogs
Notice Detail Dialog
- Triggered by: Clicking Read notice (eye icon) on any notification row.
- Content:
- Header: Notice subject and formatted timestamp.
- Message Body: Full notification text block.
- Metadata: Topic, Outcome level, Player (if applicable), Sender, and Read state.
- Actions: Open the page button (if route exists) and Close button.
- Action: Read details, click Open the page if desired, or click Close.
9. Statuses and badge colors
| Badge / Status | Color | Meaning | Next Action |
|---|---|---|---|
| Dot: Done | Green | Successful operation alert | Acknowledged |
| Dot: Warning | Orange | Cautionary alert (e.g. approaching credit limit) | Review warning conditions |
| Dot: Failed | Red | Failure or error alert (e.g. failed transfer) | Investigate and resolve |
| Dot: Information | Blue | General informational update | Informational only |
| Unread | Orange | Notice has not been opened | Open to read |
| Read | Gray | Notice has been viewed | Acknowledged |
| Staff (Audience) | Blue | Dispatched to back-office staff | Staff recipient |
| Players (Audience) | Purple | Dispatched to player lobby | Player recipient |
10. Frequently asked questions / Troubleshooting
- Where can I find notices I dismissed from the bell icon?
- They are permanently preserved in this screen under the Sent to me tab. Dismissing notices from the top bell removes them from the popup but never deletes them from Notice History.
- Why is the "Sent to players" tab missing?
- Viewing player notices requires the 'Player' permission with 'View' access. Contact your administrator if you need this capability.
- Does viewing a player's notice mark it as read for the player?
- No. Inspecting messages in the back-office does not alter the player's read state. It remains Unread until the player opens it in their lobby.
- Why do some notices lack the arrow button to open the page?
- The direct link button is only available for notices with a specific target page (such as deposits or withdrawals). General informational bulletins do not have a target page.